FAQ


What is Rapid Response? Rapid Response Meetings provide information to employees facing layoff information on the state, federal and locally funded services available to help them return to work quickly. The information is presented during a short (about 1 hour) session as well as there being a handout for individuals to take home with phone numbers and addresses to get more information on available services.

The items discussed at a standard Rapid Response Session include:

  • Re-employment techniques and strategies that are offered at our center locations including but not limited to: resume preparation, interviewing skills, job search, career counseling and introduction of the staff person they will meet at the local center
  • Unemployment Insurance – a description of the services, benefit calculation, eligibility for benefits and basic rules of the program to remain eligible for the benefit
  • The “Dislocated Worker program” information including job search assistance, relocation assistance, and skill upgrades including short term, classroom and on the job training.    The training is intended to assist individuals unable to find suitable employment gain the skills needed to succeed in other employment.
  • Trade Program services and benefits available
  • Vocational Rehabilitation services to help those individuals with a mental or physical disability that would affect their ability to obtain or retain employment.
  • Adult Education services including testing for employment, college preparation transition, Compass remediation, Tutoring,
  • Veterans Services
  • Other Services – Local health department services, KCHIP, SNAP Benefits,  and other available state assistance or community agency services to help workers transition until they find new employment

To be eligible for most of the services described, the individual must work as long as the company has work for them; quitting prior to layoff can jeopardize being able to access some/most of the services.  Time is allowed for questions and the presenters are willing to stay after and answer individual questions as well.  **There is no cookie cutter approach for services as everyone has different skills, abilities, wants, and needs and all services discussed will be individualized to meet the needs of each person as they seek services at the career center or the Career Solutions Community.

 

What is a TRaC Session? At the Rapid Response, you will be asked to sign up for a TRaC Session.  This stands for ‘Training, Re-employment and Career’ – the session is an orientation held for workers to hear more details about their Trade benefits and complete the necessary paperwork for Trade eligibility.  This session is held in the days following Rapid Response to make sure the workers don’t miss any deadlines for application to receive services.

The paperwork done at the session is necessary to be able to claim your Trade benefits and to find out about services without having to make multiple repeat visits to the career center or other orientations.  This process allows the workers to get needed services faster.

 

What do I need to file my unemployment claim? Individuals may file for unemployment benefits online.  To file a claim, you will need:

  • Your social security number
  • Your complete mailing address
  • Name, address, and phone number for each of your employers over the last 18 months.
  • The exact day you began work at each job.
  • The last day you worked at each job.

The KEWES internet claims system( https://uiclaims.des.ky.gov/ebenefit/ ) is accessible for filing an unemployment claim or requesting your bi-weekly check on-line.

The system is available Monday through Friday from 7:00 AM until 7:00 PM and Sunday from 10:00 AM until 9:00 PM Eastern Time. You cannot file a claim or request a bi-weekly check on Saturdays.

 

What is the “Waiting Week”? Due to recent changes in the Unemployment Insurance law you must now serve a one week waiting period per Benefit Year. Your waiting week will always be your first payable week. You will request benefits for a two week period. If you are otherwise eligible, the amount of your first check will only be for one week. Your maximum benefit amount will not change. For more information, please go to www.oet.ky.gov

What is the current UI benefit rate range? $39.00 minimum to $415.00 maximum per week

 

How long and how much money can a person draw in UI benefits? The maximum amount of benefits payable to any worker within any benefit year shall be the amount equal to whichever is the lesser of: (a)  Twenty-six (26) times his weekly benefit rate; or (b)  One-third (1/3) of his base-period wages, except that no worker’s maximum amount shall be less than fifteen (15) times his weekly benefit rate.

 

For more FAQ visit Office of Employment and Training online.